| Course |
: SAP CRM 2007 UI |
| Type |
: Hands-On Training |
Interaction Center Agent
Account Identification Details
Account Fact Sheet
Interaction record Details
E-Mail Editor Details
SAP ERP Sales Order
CRM Sales Order and Sales Ticket
Product Search and Product Proposals
Agent Inbox Details
Interactive Scripting Details
Interactive Scripting and Lead Management
E-Mail Response Management System (ERMS)
Installed Base Overview
Scratch pad,
Personalization & Skins
IC Manager Dashboard With Multi-Channel
Category Modeler & Rule Modeler
Interactive Scripting
UI Framework
- UI Framework Definition
- Technical Role Definition
- Portal Integration
Business Roles
- Define Navigation Frame
- Define Business Role
- Define Organizational Assignment
Master Data
- Define Account Identification Profiles
- Define Object Profiles
Business Transaction
- Define Business Transaction Profiles
- Assign Partner Functions to Business Transactions
- Define Categorization Profiles
- Define Transaction Types for Navigation
Define Navigation Bar Profile
Transaction Launcher
Broadcast Messaging Profiles
|
